Privacy Policy

We may collect personal information that you voluntarily provide when contacting us, submitting inquiries, or requesting information about our services.

This information may include:

• Full name
• Email address
• Phone number or WhatsApp contact
• Booking or reservation inquiry details
• Messages and other information submitted through our contact forms

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and general website usage data.

We may use the information we collect for the following purposes:

• To respond to inquiries and provide customer support.
• To provide information about our dolphin education experiences, activities, and services.
• To process and manage booking inquiries or reservations, where applicable.
• To improve our website, content, and visitor experience.
• To maintain website functionality and security.
• To communicate important updates related to your inquiries or requested services.
• To comply with applicable legal obligations.

We do not use your personal information for purposes incompatible with those described in this Privacy Policy without an appropriate legal basis.

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our content.

Cookies are small files stored on your device that help websites remember preferences and support certain features.

Depending on the services enabled on our website, cookies may be used for:

• Essential website functionality
• Website performance and analytics
• Remembering visitor preferences
• Improving navigation and user experience

Where required by applicable law, we will request your consent before using non-essential cookies.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Our website may contain links to external websites or use third-party services, including social media platforms, maps, messaging applications, and other online tools.

These third parties may have their own privacy policies and data-handling practices.

We encourage visitors to review the privacy policies of external websites before providing personal information.

Exotic Wonders is not responsible for the privacy practices or content of independently operated third-party websites.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of internet transmission or electronic storage is completely secure.

While we work to protect the information entrusted to us, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing requested services, maintaining appropriate business records, and meeting legal obligations.

When personal information is no longer required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable retention requirements.

Depending on applicable data protection laws, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information, subject to legal exceptions.
• Withdraw consent where processing is based on consent.
• Object to or request restrictions on certain processing activities.
• Submit a complaint to the relevant data protection authority.

To exercise these rights, please contact us using the contact information available on our website.

We may need to verify your identity before responding to certain requests.

Exotic Wonders recognizes the importance of protecting children's privacy, particularly in connection with educational activities and family-oriented experiences.

Our website is not intended to collect personal information directly from children without appropriate parental or guardian authorization.

If we become aware that personal information from a child has been collected without the consent required by applicable law, we will take appropriate steps to address the situation.

Parents or guardians who have concerns about information relating to their children may contact us through our website.

Some third-party service providers used to operate our website may process or store information outside Indonesia.

Where international transfers of personal information occur, we will take appropriate steps to comply with applicable data protection requirements and implement relevant safeguards.

We may update this Privacy Policy periodically to reflect changes in our website, services, operational practices, or applicable legal requirements.

Any updates will be published on this page with a revised "Last Updated" date.

We encourage visitors to review this page periodically to stay informed about how their personal information is handled.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through our official website.

Exotic Wonders

Website: https://www.exoticwonders.org/

Contact: Please use the contact information provided on our website.

We are committed to respecting your privacy and handling your personal information responsibly.